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Q.1 a. What are the limitations of MIS?


            Limitations of MIS
(1) MIS cannot replace managerial judgments in decision making. It is merely an effective tool for the managers in decision making and problem solving.
(2) The quality of output of MIS is directly proportional to the quality of input and processes.
(3) MIS cannot provide tailor made information packages. It is required to analyse the available information before decision making.
(4) In a fast changing and complex environment, MIS may not have enough flexibility to update itself quickly.
(5) MIS takes only quantitative factors into account.
(6) MIS is less useful for making non programmed decisions.
(7) MIS is less effective in organisations where information is not being shared with others.
(8) MIS is less effective due to frequent changes in top management, organisational structure and operational staff.

Q1. Discuss the importance of communication in business.


Importance of Communication in Business
Communication is the lifeblood of a business organization. No organization can succeed or progress, build up reputation, and win friends and customers without effective communication skills.
In fact, successful communication is the foundation of strong and pleasant relationships between the seniors and sub ordinates, between the workers and the management, between the customers and the sellers.

Q.1 What is culture? Discuss the characteristics of culture.


Meaning of Culture
The concept of Culture is about as old as civilization. The word culture is derived from the Latin word “cultura” which relates to cult or worship. In its broadest sense the term refers to the result of human interaction. It comprises the entire set of social norms and responses that condition people’s behaviour; it is acquired and inculcated, a set of rules and behaviour patterns that an individual learns but does not inherit at birth.

Q1. Accounting is a sub-system of MIS. Substantiate this statement (10 Marks)


Answer:
Management accountant role is critical in an organizational setup because of its different sub-fields like
• Book Keeping
• Financial Accounting
• Management Accounting and Cost Accounting
• Social Responsibility Accounting
Evolution of management accounting is associated with the advent of industrial capitalism. Industrial revolution of the 18th century caused a need for development of accounting as a tool for industrial management. Prior to industrial revolution, Josiah Wedgwood talked about use of costing techniques as a guide to management decisions.

b. Consider an example of your own business and explain the characteristics of MIS with respect to your example.


(a) Management oriented: The system is designed from the top to work downwards. It does not mean that the system is designed to provide information directly to the top management. Other levels of management are also provided with relevant information. For example, in the marketing information system, the activities such as sales order processing, shipment of goods to customers and billing for the goods are basically operational control activities.

Q.1 a. Explain the basic steps of the control process with a neat diagram .


Answer: Management as a control system
Planning, organizing, directing and controlling are the various steps in the management process. All steps prior to a control are necessary but are not necessarily self assuring the results unless it is followed by a strong control mechanism. Management experts have viewed these steps as management control system.

November / Winter 2011 MBA Semester IV


November / Winter 2011
Master of Business Administration
Semester IV
OM0015 – Maintenance Management - 4 Credits
(Book ID: B1340)
Assignment - Set- 1 (60 Marks)
Answer will be posted soon...
1. Briefly explain the maintenance systems that are practiced in production/service units by
providing few examples.
2. What are the three stages in the lifecycle management of any machinery? Explain in brief the
Life cycle management system
3. Explain briefly the metrics that can be developed by the maintenance department to identify
the gap and take action to achieving the desired level of performance
4. Distinguish between preventive and breakdown maintenance
5. “Organisations normally adopt a combination of one or more of the above methods. And these
options are justified if the resultant savings are more than the total costs associated with any
one of these methods” –Substantiate this statement.
6. A valuable tool for improving maintenance effectiveness is to use fault tree analysis. What
does this tree means and how it is used as a valuable tool for electrical, hydraulic and other
complex systems in isolating physical components using circuits and attends to the problem?
November / Winter 2011
Master of Business Administration
Semester IV
OM0015 – Maintenance Management - 4 Credits
(Book ID: B1340)
Assignment - Set- 2 (60 Marks)
Answer will be posted soon...
1. What are the maintenance planning principles? How they contribute to the success of
planning?
2. Explain briefly the ABC classification and reasons behind recommending ABC and VED
classifications for managing inventory of spare parts for maintenance?
3. Explain briefly how the principles of scheduling, when followed, will improve the effectiveness
and efficiency of the maintenance management?
4. Explain briefly the five levels of data developed in UMS
5. Explain briefly the importance of ‘Depreciation’ and its disposition while calculating the capital
expenditure of the equipment to be replaced. What are the depreciation methods that are
normally used in an organisation?
6. What are the ranges that we can normally expect for each of the OCE factors? Explain how an
improvement in 10 % of wrench time will offer 25% improvement in utilisation of the crew and
hence the OCE.
November / Winter 2011
Master of Business Administration
Semester IV
OM0016 –Quality Management - 4 Credits
(Book ID: B1341)
Assignment - Set- 1 (60 Marks)
Answer will be posted soon...

Q1. Elucidate a relationship between strategy and data quality.
Q2. Briefly describe Deming's 14 points philosophy. Elucidate Juran's trilogy in
brief.
Q3. Describe the evolution of Six Sigma in General Electric. Explain the advantages
and disadvantages of Six Sigma in brief.
Q4. What were the improvements made to QMS? Why do think management
responsibility is an essential requirement of QMS?
Q5. Explain the goals and programs of strategic plan. What are the reasons of
failure of the strategic plans?
Q6. What are the characteristics of Ideal indicator? What are the two Six Sigma
models undertaken for Quality improvement?
November / Winter 2011
Master of Business Administration
Semester IV
OM0016 –Quality Management - 4 Credits
(Book ID: B1341)
Assignment - Set- 2 (60 Marks)
Answer will be posted soon...
Q1. What are the different types of Reliability estimates? What are the important
components of retest reliability?
Q2. What are the different types of Quality Costs? What is the relevance of Cost
and Schedule Information in an organisation?
Q3. What are the basic steps involved in audit reporting? Explain. What is the
purpose of product auditing?
Q4. What is quality culture? Explain the five key drivers that are essential for
developing quality culture.
Q5. For modern products, explain the concepts on what on which design reviews
are based
Q6. What are the five dimensions of the quality that were identified by the
SERVQUAL model?
November / Winter 2011
Master of Business Administration
Semester IV
OM0017 –Advanced Production Planning and Control - 4 Credits
(Book ID: B1342)
Assignment - Set- 1 (60 Marks)
Answer will be posted soon...
1. State the objectives of production planning and control. Explain briefly the
functions of planning in “Facility Planning” for production activities?
2. What are the merits and demerits of batch production? Briefly explain the
salient features of PPC for Job production.
3. Explain briefly the main tasks of dispatching, inspecting, expediting, evaluating
and controlling inventory and so on by production controls department.
4. How do you classify forecasts? Explain Time Series Methods.
5. Explain inventory Management and Control. List the benefits of inventory
control.
6. Define deterministic model of inventory control. Explain how economic order
quantity can be calculated by model 1.
November / Winter 2011
Master of Business Administration
Semester IV
OM0017 –Advanced Production Planning and Control - 4 Credits
(Book ID: B1342)
Assignment - Set- 2 (60 Marks)
Answer will be posted soon...
1. Differentiate between forward and backward scheduling. Explain automation
and the drawbacks associated with automation
2. Explain in brief about Priority Rules for Scheduling?
Following four jobs are at a machine with its due dates of delivery mentioned.
Today being 20th determine the critical ratio for each job and assign the priority
ranking.
Job Due
date
Remaining
processing
time
P 26 8
Q 24 2
R 22 2
S 29 13
3. Write a note on: a) Lean Manufacturing, b) Agile Manufacturing, c) CIM
4. Bring out the differences between productivity and flexibility. And is productivity
compromised by introducing flexibility in the manufacturing process? Comment
5. Explain in brief the Goldratt’s “Theory of constraint” and the five focussed steps
of TOC recommended for solving the constraints/ problems.
6. Explain make or buy decisions and when it is appropriate to consider each
respectively.
November / Winter 2011
Master of Business Administration
Semester IV
OM0018 – Technology Management - 4 Credits
(Book ID: B1326)
Assignment - Set- 1 (60 Marks)
Answer will be posted soon...
Q1. Define the term technology. Write a short note on evolution and growth of
technology.
Q2. Citing an example, state and explain the reasons that compel a company to go
for the new technology.
Q3. Describe some characteristics of technology forecasting. Explain in brief about
the six phases in technology forecasting process.
Q4. Write a short note on technology strategy. Explain in brief about the innovation
management.
Q5. What is the importance of technology diffusion? What are the benefits of
technology absorption?
Q6. Explain the implementation of new technology. Briefly describe the automation
decisions.
November / Winter 2011
Master of Business Administration
Semester IV
OM0018 – Technology Management - 4 Credits
(Book ID: B1326)
Assignment - Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Explain Technology Generation. Explain Technology Development. Discuss the
importance Technology Generation and Development.
Q2. Explain the dimensions of technology transfer and features of technology
package.
Q3. Briefly describe the concept of technology choice. List and explain the steps
involved in technology assessment process.
Q4. Briefly explain the factors influencing the high performance innovative
technology based organisations.
Q5. What is Research and Development (R&D), and how is it managed? Explain the
different categories of Intellectual Property Management.
Q6. Discuss the technology assessment and environmental impact analysis.
Nov/Winter 2011
Master of Business Administration - MBA Semester IV
MI0041 – Java and Web Design - 4 Credits
Assignment - Set- 1 (60 Marks)
Answer will be posted soon...
Q.1 Explain the browser components and its features [10 Marks]
Q. 2 Describe in detail the building of webpage. [10 Marks]
Q.3 How to use forms? Explain with an example [10 Marks]
Q.4 Give an example for cascade style sheets and explain editing with cascade style
sheets in detail . [10 Marks]
Q.5 Describe the working of search engine. What are the different types of search
engine? Explain with its application. [10 Marks]
Q.6 List the benefits and drawbacks of Lamp stack [10 Marks]
Nov/Winter 2011
Master of Business Administration - MBA Semester IV
MI0041 – Java and Web Design - 4 Credits
Assignment - Set- 2 (60 Marks)
Answer will be posted soon...
Q.1 Give one example each for the following and explain the use in one/two tine each.
1. Web Design Tools
2. HTML Editors
3. Adobe Photoshop
4. Adobe Flash
5. Firebug Browser
[10 Marks]
Q.2 Write a Java program to demonstrate the use of control statements (all three
statemnts) in Java. [10 Marks]
Q.3 What are the difference types of inheritance in Java? Explain the relationship
between interfaces and inheritances. [10 Marks]
Q.4 How do you handle exceptions in Java [10 Marks]
Q.5 Write a small snippet in which the program uses POST method to accept the
keywords to accomplish the task. Also suggest the alternative method to perform this task
and its benefits [10 Marks]
Q.6 Explain Java web technologies with its types [10 Marks]
Nov/Winter 2011
Master of Business Administration - MBA Semester IV
MI0038 – Enterprise Resource Planning - 4 Credits
(Book ID: B1233)
Assignment - Set- 1 (60 Marks)
Answer will be posted soon...
Q1.
Why are ERP systems said to be flexible? Explain with an example.
Q2. Explain with an example the concept of supply chain management?
Q3. Differentiate between Open Source and Commercial ERP. Briefly explain the
key principles to a proper ERP system selection process.
Q4. What is ATO and how is it different from ETO? List the advantages of
CAD/CAM.
Q5. How does the plant maintenance module help in achieving competitiveness?
Write a note of Quality Management.
Q6. Explain the working of Warehouse Management and Purchase department
with an example.
Nov/Winter 2011
Master of Business Administration - MBA Semester IV
MI0038 – Enterprise Resource Planning - 4 Credits
(Book ID: B1233)
Assignment - Set- 2 (60 Marks)
Answer will be posted soon...
Q1. What is web ERP? What are its benefits? List out the different modules under
ERP Inventory management.
Q2. Briefly explain the functionalities of CRM sub modules. List out the benefits of
CRM Systems.
Q3. Illustrate the role of ERP systems in Human Resources. List out the benefits of
Human Resource management systems.
Q4. Describe how you would go about the different phases of the ERP
implementation lifecycle, if it were being done in your company.
Q5. Discuss briefly about JD Edward’s and PeopleSoft’s applications and their
various modules.
Q6. What is BAPI? Why BIAP is considered as commanding tool in the SAP
consultant’s toolkit?
Nov/Winter 2011
Master of Business Administration - MBA Semester IV
MI0039 – eCommerce - 4 Credits
Assignment - Set- 1 (60 Marks)
Answer will be posted soon...
Q.1 Explain the framework of eCommerce in detail [10 Marks]
Q. 2 List the advantages and disadvantages of eCommerce [10 Marks]
Q.3 Prepare a scenario on the organization having shopping cart facility showing the
advantages and disadvantages of having shopping cart facility [10 Marks]
Q.4 Give examples for different models of ecommerce and explain what is the benefit of
that model in your example. [10 Marks]
Q.5 Write short notes on
a. False and malicious sites
b. Stealing visitor’s credit card information
c. Stealing customer’s data from selling agent and internet service providers
d. The use of cookies
[10 Marks]
Q.6 Describe the risk management paradigm in brief [10 Marks]
Nov/Winter 2011
Master of Business Administration - MBA Semester IV
MI0039 – eCommerce - 4 Credits
Assignment - Set- 2 (60 Marks)
Answer will be posted soon...
Q.1 Warigon is a retail company and they want to automate the payment system. Assume
that you are the design engineer of that company. What are the factors that you would
consider while designing the electronic payment system? [10 Marks]
Q.2 Discuss the working concepts of EDI [10 Marks]
Q.3 What are the four Ps of marketing? Explain how it is applied to internet marketing
[10 Marks]
Q.4 Analyze the structure of a website [10 Marks]
Q.5 List the benefits of online catalogue [10 Marks]
Q.6 Define Mcommerce. Describe the areas of potential growth and future of mCommerce
[10 Marks]
Nov/Winter 2011
Master of Business Administration - MBA Semester IV
MI0040 – Technology Management - 4 Credits
(Book ID: B1343)
Assignment - Set- 1 (60 Marks)
Answer will be posted soon...
Q1. Define the term technology. Write a short note on evolution and growth of
technology.
Q2. Citing an example, state and explain the reasons that compel a company to go
for the new technology.
Q3. Describe some characteristics of technology forecasting. Explain in brief about
the six phases in technology forecasting process.
Q4. Write a short note on technology strategy. Explain in brief about the innovation
management.
Q5. What is the importance of technology diffusion? What are the benefits of
technology absorption?
Q6. Explain the implementation of new technology. Briefly describe the automation
decisions.
Nov/Winter 2011
Master of Business Administration - MBA Semester IV
MI0040 – Technology Management - 4 Credits
(Book ID: B1343)
Assignment - Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Explain Technology Generation. Explain Technology Development. Discuss the
importance Technology Generation and Development.
Q2. Explain the dimensions of technology transfer and features of technology
package.
Q3. Briefly describe the concept of technology choice. List and explain the steps
involved in technology assessment process.
Q4. Briefly explain the factors influencing the high performance innovative
technology based organisations.
Q5. What is Research and Development (R&D), and how is it managed? Explain the
different categories of Intellectual Property Management.
Q6. Discuss the technology assessment and environmental impact analysis.
Winter / November 2011
PG Diploma in Marketing Management
Semester II
MK0018 – International Marketing - 4 Credits
(Book ID: B1199)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. List the important differences between international marketing and domestic
marketing
Q2. Write short notes on counterfeiting and grey marketing.
Q3. Write short notes on absolute advantage, relative advantage and comparative
advantage
Q4. Explain the term franchising.Discuss the advantages and disadvantages of this
mode of market entry.
Q5. Write a short note on executive report and technical report
Q6. List the differences between national and international products with
examples.
Winter / November 2011
PG Diploma in Marketing Management
Semester II
MK0018 – International Marketing - 4 Credits
(Book ID: B1199)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. List the factors that affect the pricing strategy of an international firm
Q2. Explain the four main components of logistic systems
Q3. List the differences between direct and indirect selling channels. Discuss the types
of direct and indirect intermediaries.
Q4. List the various issues related to exports
Q5.Write short notes on (a) Bill of Exchange (b) Letter of Credit (c) Certificate of Origin
Q6. Write short notes on (a) Spot Market and (b) Forward Market.
Winter / November 2011
Master of Business Administration
Semester IV
MK0015 – Service Marketing & CRM - 4 Credits
(Book ID: B1328)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. List the major differences between services and tangible product
Q2. Explain the unique characteristics of services
Q3. Explain the importance and scope of services marketing
Q4. List the advantages of Rater model of service quality
Q5. Explain the basic functions of intermediaries and importance of emotional
approach of employees
Q6. Explain the concept of service leadership and service vision
Winter / November 2011
Master of Business Administration
Semester IV
MK0015 – Service Marketing & CRM - 4 Credits
(Book ID: B1328)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Write short notes on flexible services and standard services
Q2. Explain the features of integrated service marketing
Q3. Discuss the ethical aspects in service marketing
Q4. Explain the concept of customer loyalty and various levels of customer loyalty
Q5. Explain the importance of customer relationship management
Q6. Explain the importance of e-CRM in service marketing
Winter / November 2011
PG Diploma in Marketing Management
Semester II
MK0016 – Advertising Management & Sales promotion - 4 Credits
(Book ID: B1329)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. List the various factors that affect advertising and marketing
Q2. List the various economic and social factors that needs to be considered for
effective advertisement
Q3. List the various departments of an advertising agency
Q4. Explain the various theories of advertising
Q5. List the Types of Advertising copy
Q6. List the various elements of advertising execution
Winter / November 2011
PG Diploma in Marketing Management
Semester II
MK0016 – Advertising Management & Sales promotion - 4 Credits
(Book ID: B1329)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Write a short note on Media selection and space buying
Q2. Discuss the various methods used for allocating advertising budget
Q3. List the Influences of demography on Advertising
Q4. List the fundamental differences between the urban consumer
markets and the rural markets.
Q5. List the role of Advertising Standard Council of India’s role in mass
media advertising. Discuss some of the major offensive issues
explicitly banned by ASCI Code
Q6 Write a short note on the monopolies and restrictive trade practices ACT 1969
Winter / November 2011
PG Diploma in Marketing Management
Semester II
MK0017 – E - Marketing - 4 Credits
(Book ID: B1330)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. List the various functions of business website
Q2. Explain the various features of e-marketing .List the various steps involved in e-
Marketing Plan
Q3. Explain the different e-functional models
Q4. List and explain the four main components of marketing mix.
Q5. List the three main stages involved in implementing an e-marketing plan and
strategy
Q6. Write short notes on user entry data and cookie data
Winter / November 2011
PG Diploma in Marketing Management
Semester II
MK0017 – E - Marketing - 4 Credits
(Book ID: B1330)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. List the advantages and disadvantages associated with e-mail marketing
Q2. List the nature and characteristics of B2B markets
Q3. Discuss the Scope of e-marketing in Rural Marketing
Q4. Discuss the General Characteristics of Customers in e-Marketing
Q5. Explain the benefits of Search Engine Optimisation in e-marketing
Q6. Explain the benefits and problems of e-Marketing in services
Winter / November 2011
Master of Business Administration
Semester 4
ML0018 – Project Management in Retail - 4 Credits
(Book ID: B1335)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. What is meant by retail project management? Explain its importance.
Q2. What is the role of project manager in retail?
Q3. What is project screening in retail and project decision matrix?
Q4. Mention the types of retail projects and also give an overview of retail project
life cycle.
Q5. Analyse the role played by IT in retail project management.
Q6. Outline the emerging trends in retail sector. What is the scope for expansion
of retail business in India?
Winter / November 2011
Master of Business Administration
Semester 4
ML0018 – Project Management in Retail - 4 Credits
(Book ID: B1335)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Explain the stages in retail project life cycle.
Q2. Give a detail note on retail services management.
Q3. What are the parameters affecting retail management and the factors that
influence retail pricing?
Q4. Explain the terms project scheduling and project designing.
Q5. Explain the 4 steps in site selection methodology.
Q6. Write a brief report on changing retail scenario in the Indian context.
Winter / November 2011
Master of Business Administration
Semester 4
ML0015 – Services Marketing and Customer Relationship
Management - 4 Credits
(Book ID: B1332)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. What do you understand by customer defined service standards? Explain its
relevance in services marketing.
Q2. Explain the concept of service design and service delivery in services
marketing.
Q3. Mention the different types of services with few examples and briefly give a
note on service sector.
Q4. Construct a service gap for an imaginary service based company assuming
that there are several gaps found in its functioning.
Q5. Examine the recent issues in services marketing.
Q6. ABC Components Ltd. wants to use technology in its CRM system. Kindly help
the company with suitable suggestions.
Winter / November 2011
Master of Business Administration
Semester 4
ML0015 – Services Marketing and Customer Relationship
Management - 4 Credits
(Book ID: B1332)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. What is services marketing? Explain its importance.
Q2. (a) What do you mean by CRM? Is it important in services marketing?
(b) Give a note on integrated service marketing mix.
Q3. Mention the 5 engines of e-CRM and explain the process involved.
Q4. Explain the concepts of customer retention and Customer life time value with
its applicable strategies.
Q5. Mentor Institute provides educational support services to different colleges and
universities. Now, they want to start consulting services for distance education
programmes and career counseling. Suggest some steps on how to market
their consulting services once it gets initiated.
Q6. According to you, what are the customer expectations and customer responses
if they don’t receive the desired service quality? If you were the service
provider, how would you address customer complaints and conflicts?
Winter / November 2011
Master of Business Administration
Semester 4
ML0016 – Advertising Management and Sales Promotion - 4
Credits
(Book ID: B1333)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. Define the term “advertisement”. How does advertising persuade buyers?
Q2. Explain the advertising theories and its relevance.
Q3. Explain the factors that have an effect on Indian advertising.
Q4. Is it important to have communication objectives in advertising? Why or why
not?
Q5. Examine the role of visual strategies in ad copy design. Give suitable
examples.
Q6. What is sales promotion? Explain in detail.
Winter / November 2011
Master of Business Administration
Semester 4
ML0016 – Advertising Management and Sales Promotion - 4
Credits
(Book ID: B1333)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Outline those elements that are considered important in advertising execution.
Give examples.
Q2. Do demographic factors influence advertising strategies? Explain.
Q3. Which are the evolving consumer segments in the market? How do they affect
advertising?
Q4. Discuss media planning in detail.
Q5. How is ad-spend on a particular ad campaign decided? Explain.
Q6. Supreme Ad agency is thinking about setting up two separate specialized
agencies under it. If they do so, how do you think the working of departments
and integration of services will be? Will it be beneficial to the clients?
Winter / November 2011
Master of Business Administration
Semester 4
ML0017 – Mall Management - 4 Credits
(Book ID: B1334)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. Explain the importance of mall location and mall theme.
Q2. What are the merits and demerits of malls?
Q3. Identify the essential services required in malls. Why is it important to provide
essential services?
Q4. According to you, what type of facilities and facility team is considered
significant in malls? Substantiate your answer with suitable examples.
Q5. Is estimating traffic necessary in the malls? Why or why not? How is
competition scanning done?
Q6. Present a brief report on Indian consumption patterns. Do you think malls have
an influence on the consumption patterns? Support your answer with examples.
Winter / November 2011
Master of Business Administration
Semester 4
ML0017 – Mall Management - 4 Credits
(Book ID: B1334)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Examine the roles and responsibilities of mall marketing director and PR
director.
Q2. Why external mall environment plays a major role in generating traffic?
Validate your answer with examples.
Q3. You are a retailer and you also own a mall. How will you carry out customer
profiling? Mention all the related points.
Q4. Explain the terms – Build to sell, Build to rent and Tenant mix.
Q5. What factors constitute the internal mall environment? Explain.
Q6. (a) In retail context, what is permit and license?
(b) Give a note on any one of the business models in mall management.
Winter / November 2011
Master of Business Administration
Semester IV
MU0018 –Change Management - 4 Credits
(Book ID: B1339)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. What are the requirements for making organisational change?
Q2. Describe the role of leaders in managing change.
Q3. What are the challenges that managers face in implementing successful
change?
Q4. Change management plays an important role in any organisation, as the task
of managing change is not an easy one. Justify.
Q5. How do change managers recognize resistance of employees to change?
Q6. What are the three dimensions of organisational structure?
Winter / November 2011
Master of Business Administration
Semester IV
MU0018 –Change Management - 4 Credits
(Book ID: B1339)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. What are the five disciplines associated with the organisational learning?
Q2. Explain the Greiner's Growth Model of organizational growth in detail.
Q3. Explain any two Process based change models.
Q4. Describe managing change during turbulent times and setting clear
expectations.
Q5. What are the skills and ability required for the role of change agent?
Q6. Describe in detail transformation through McKinsey’s plan.
Winter / November 2011
Master of Business Administration
Semester IV
MU0015 –Compensation Benefits - 4 Credits
(Book ID:1336)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. What are the factors that have to be determined before preparing the salary
structure?
Q2. What is CTC? What are the components of CTC?
Q3. Define internal equity and explain its importance.
Q4. Mr.Senthil is the HR Manager of First Source Pvt. Ltd. He found that many of
the employees have been doing the same work for a long period of time. He
decided to enrich some of their jobs. List some of the strategies which can be
used by Mr.Senthil to enrich jobs in organisations.
Q5. Describe Mintzberg 5 P’s of strategy.
Q6. What are the factors to be taken into account to ensure an optimum
compensation package for executives?
Winter / November 2011
Master of Business Administration
Semester IV
MU0015 –Compensation Benefits - 4 Credits
(Book ID:1336)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. What are the elements of compensation?
Q2. How does compensation effect employee satisfaction?
Q3. How is employee benefit and labour market linked?
Q4. Describe flexible workforce in detail.
Q5. What are the major issues related to repatriation?
Q6. Ms.Deepa Mehra is the VP-HR of Induslink Network. She is assigned the task of
finding a new CEO for the company and fixing the compensation. What are the
trends that she will have to look into before finalizing the compensation
package for the CEO?
Winter / November 2011
Master of Business Administration
Semester IV
MU0016 –Performance Management and Appraisal- 4 Credits
(Book ID: B1337)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. The HR department of a software company reviewed the performance of the
employees. The HR Manager wants to provide feedback of the performance
review to the employees. Describe the factors that have to be looked into while
providing performance review feedback.
Q2. Explain the traditional methods of performance appraisal in detail.
Q3. What are the major errors that may occur during performance evaluation?
Q4. Explain career planning in detail.
Q5. What are the steps to be followed while building an ethical organisational
culture?
Q6. What are the aims of performance management?
Winter / November 2011
Master of Business Administration
Semester IV
MU0016 –Performance Management and Appraisal- 4 Credits
(Book ID: B1337)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. What are the features of a Performance management framework?
Q2. Explain the two psychosomatic approaches of the reward system within an
organisation.
Q3. Explain the ‘Plan-Do-Review-Revise’ cycle of performance management.
Q4. State the components of a performance management system.
Q5. Mr.Samuel D’Costa is the HR executive at Evergreen Solutions Pvt.Ltd. He
found that the performance of the marketing team has been decreasing over
the past four months. Suggest measures that he can take up to improve the
team performance of the marketing team.
Q6. State the four essential components of 360 degree appraisal.
Winter / November 2011
Master of Business Administration
Semester IV
MU0017 –Talent Management - 4 Credits
(Book ID: B1338)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. India as nation stands out for it entrepreneurial and well educated talent base.
Justify.
Q2. What are the top 10 talent management challenges faced by an HR?
Q3. What is the importance of talent management?
Q4. Describe the five stage approach for building a competency model.
Q5. List the key elements of talent management system.
Q6. What is the role of an HR in talent management?
Winter / November 2011
Master of Business Administration
Semester IV
MU0017 –Talent Management - 4 Credits
(Book ID: B1338)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Explain the methods adopted to control recruitment and hiring process.
Q2. What are the retention strategies adopted by organisations?
Q3. What are the four major keys involved in promotion of ethical behaviour in the
workplace?
Q4. State some of the practical steps that can be taken to improve the talent
acquisition.
Q5. The talent selection consists of five selection processes. List them.
Q6. What are the steps to be followed while doing an assessment of an
organisation?
Winter / November 2011
Master of Business Administration-MBA Semester 3
Project Management – PM0015 - 4 Credits
(Book ID:)
Assignment Set- 1 (60 Marks)
Answer will be posted soon...
Q.1 Describe the process of setting up of a common resource.
Q.2 Write a short note on MS projects and explain in brief some of the important
terminologies used in MS Project.
Q.3. Describe the time series forecasting with the help of autoregressive modeling. What do
you understand by managing cash flow?
Q.4. Describe how you can display data using Gantt chart and Network Diagram Chart
Q.5. List the steps involved in Steps involved in Autoregressive Model
Q.6. Write a short note on project crashing using network analysis.
Winter / November 2011
Master of Business Administration-MBA Semester 4
Project Management – PM0015 - 4 Credits
(Book ID:)
Assignment Set- 1 (60 Marks)
Answer will be posted soon...
Q.1 Explain Relationship between PERT & CPM. Also describe the framework required
for PERT & CPM
Q.2 Describe Time-Cost optimization Algorithm.
Q.3 Explain the importance of business forecasting. List & explain the steps in the PERT
planning process.
Q.4 What do you understand by a decision tree. Write a short note on project crashing using
network analysis.
Q.5 Describe in brief the various pages of the task information form in the MS Project
software.
Q.6. Describe how you can change the duration of a project task.
Winter / November 2011
Master of Business Administration-MBA Semester 3
Subject Code – PM0016
Subject Name – Project Risk Management
4 Credits
(Book ID: B1345)
Assignment Set- 1 (60 Marks)
Note: Each question in total carries 10 Marks. Answer all the questions.
Q 1. Describe the five phases of risk management process [10 Marks]
Q 2. Describe in brief the basic principles followed by the GMP principles [10 Marks]
Q 3. Write short note on the following risk categories: [5×2=10 marks].
a. Operational risks
b. Schedule risks
c. Budget risks
d. Business risks
e. Technical environment risk
Q 4. Describe Risk assessment cycle. [10 marks].
Q.5. Describe in brief the major risk handling strategies. [10 Marks]
Q 6. Define change and the various types of changes [10 Marks]
Winter / November 2011
Master of Business Administration – Semester 4
Subject Code – PM0016
Subject Name – Project Risk Management
4 Credits
(Book ID: B1345)
Assignment Set- 2 (60 Marks)
Answer will be posted soon...
Q 1. Describe the seven step risk management planning process [10 Marks]
Q 2. Write advantages & disadvantages of the following: [5×2=10 marks].
a. Brainstorming
b. Interview
c. Consulting Experts
d. Study project documentation
e. Stakeholder analysis
Q 3.Describe benchmarking, its advantages & limitations [10 Marks]
Q 4. List the steps in risk analysis. [10 Marks]
Q 5. Define the major content of a risk register [10 Marks]
Q 6. Explain the difference between program and project in Business [10 Marks]
Winter / November 2011
Master of Business Administration-MBA Semester 4
Subject Code – PM0017
Subject Name – Project Quality Management
4 Credits
(Book ID: B1346)
Assignment Set- 1 (60 Marks)
Note: Each question in total carries 10 Marks. Answer all the questions.
Q 1. Describe the benefits of quality in project performance [10 Marks]
Q 2. List and describe in brief the seven Baldridge criterions [10 marks]
Q 3. List the advantages of an Enterprise Project management system (EPM) [10 marks]
Q 4. Describe the techniques used for Quality planning. [10 marks]
Q.5. Describe the major inputs of Quality Assurance Process [10 marks]
Q 6. Write short note on: [5×2=10 marks]
a. Brainstorming
b. Affinity diagrams
c. Force field analysis
d. Nominal group techniques
e. Matrix diagrams
Winter / November 2011
PG Diploma – Semester I
Subject Code – PM0017
Subject Name – Project Quality Management
4 Credits
(Book ID: B1346)
Assignment Set- 2 (60 Marks)
Answer will be posted soon...
Q 1. Describe in brief the three major aspects of business processes. [10 marks]
Q 2. Describe the organizational change model. [10 marks]
Q 3.List and describe in brief the tools and techniques used for quality control. [10 Marks]
Q 4. Define the five elements of the Six Sigma framework. [10 Marks]
Q 5. Write short note on the characteristics of quality. [10 marks]
Q 6. List the benefits of Project Quality Management . [10 marks]
Winter / November 2011
Master of Business Administration-MBA Semester 3
Subject Code – PM0018
Subject Name – Contracts Management in Projects
4 Credits
(Book ID: B1347)
Assignment Set- 1 (60 Marks)
Note: Each question in total carries 10 Marks. Answer all the questions.
Q 1. Describe the four basic elements of a contract [10 Marks]
Q 2. Describe the characteristics and legal issues of Lump-Sum Turn Key type (LSTK) contract
Q 3. Write short note on the following bidding methods:
a. International/Global Competitive Bidding (ICB).
b. Limited International Competitive Bidding (LIB).
c. National Competitive Bidding (NCB).
Q 4. List the advantages of referring a dispute to arbitration. [10 marks].
Q.5. Write a short note on the following types of mergers: [5×2=10 Marks]
a. Product extension merger.
b. Conglomeration.
c. Horizontal merger
d. Purchase merger
e. Consolidation merger
Q 6. Describe in brief the major components of planning negotiation [10 Marks]
Winter / November 2011
Master of Business Administration – Semester 4
Subject Code – PM0018
Subject Name – Contracts Management in Projects
4 Credits
(Book ID: B1347)
Assignment Set- 2 (60 Marks)
Answer will be posted soon...
Q 1. Compare strategic level analysis & Operational level analysis for Make or Buy
decision
Q 2. Write short notes on the following: [5×4=10 marks].
a. Design, Bid, Build (D-B-B) methodology
b. Design and Build ( D-B) methodology
Q 3.List and describe in brief the four types of consultancy contract. [10 Marks]
Q 4. List the advantages & disadvantages of Mergers & Acquisitions. [10 Marks]
Q 5. Explain the following [5×2=10 Marks]
a. Indian Contract Act
b. Indian Constitution .
c. Article 19(1)(g) of the fundamental rights
d. Codes, Manuals for Works and Goods
Q 6. Describe the actions that can be used to minimize the causes of disputes and claims in
contracts
Winter / November 2011
Winter / November 2011
Master of Business Administration
Semester 4
QM0015 – ISO/QS 9000 Elements - 4 Credits
(Book ID: B1348)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
1. Describe the eight quality management principles on which the quality
standards of the ISO9000 are based.
2. What is meant by contract review? Explain.
3. Write a note on ‘purchasing’ in QS 9000. Explain the importance of
‘purchasing’.
4. What is meant by ‘product identification’ with respect to QS 9000? Explain its
importance.
5. Write a note on in-process inspection and testing.
6. Discuss the importance of handling of inventory.
Winter / November 2011
Master of Business Administration
Semester 4
QM0015 – ISO/QS 9000 Elements - 4 Credits
(Book ID: B1348)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
1. What is meant by “QS 9000”? Discuss the background of QS 9000.
2. Describe the importance of Quality manual.
3. What is meant by documentation? What are the main objectives of
documentation?
4. Write a note on ‘traceability’ and its importance.
5. How do you evaluate and deal with non-conforming products?
6. Explain the importance of training. What is training needs assessment? What are
the activities performed during and after training?
Winter / November 2011
Master of Business Administration
Semester 4
QM0016 – Managing Quality in the Organization - 4 Credits
(Book ID: B1349)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
1. What do you mean by Strategic Quality Planning? Explain
2. Write a note on customer satisfaction. What is meant by Customer Relationship
Management?
3. Define leadership. Describe the three leadership styles.
4. What is PDCA cycle? How do you implement PDCA cycle?
5. Differentiate between mission statement and vision statement.
6. Explain the various theories of motivation.
Winter / November 2011
Master of Business Administration
Semester 4
QM0016 – Managing Quality in the Organization - 4 Credits
(Book ID: B1349)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
1. (a) Discuss the qualities of an effective leader.
(b) Explain any three leadership theories.
2. Write a note on the following: (a) DMAIC methodology and (b) Measurement system
Analysis.
3. What are the major responsibilities of Senior Management?
4. Explain the steps in decision making.
5. Explain the stages of team development. What are the various types of teams?
6. Describe the principles of business ethics. Explain the importance of Corporate social
responsibility
Winter / November 2011
Master of Business Administration
Semester 4
QM0017 – Quality Management System - 4 Credits
(Book ID: B1350)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
1. Write a note on ISO 9001:2008
2. Define Quality Management System. What are the benefits of Quality Management
System?
3. Explain in brief the clauses of ISO/TS 16949.
4. What is COPC 2000? What are the benefits of COPC 2000?
5. Describe the different CMM levels.
6. Explain the importance of ISO 27001.
Winter / November 2011
Master of Business Administration
Semester 4
QM0017 – Quality Management System - 4 Credits
(Book ID: B1350)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
1. Write a brief note on ISO 10002.
2. Explain the importance, features and benefits of ISO 14001.
3. Explain the metrics used in TL 9000
4. What is IT Service Management? Write a brief note on ISO 20000.
5. Describe the importance of OHSAS to manufacturing organization.
6. What is HACCP? Discuss the importance and benefits of ISO 22000.
Winter / November 2011
Master of Business Administration
Semester 4
QM0018 – Quality Development Methods - 4 Credits
(Book ID: B1351)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
1. Describe the steps involved in innovation process in an organization.
2. What is meant by Strategic Quality management? Explain the steps in strategic quality
planning.
3. Explain Porter’s “Five forces model”.
4. What is meant by performance analysis? Describe the “job performance needs” in an
organization.
5. What are the various concepts and tasks that help you to build a strong partnership with
suppliers?
6. Explain the concept of “Value Engineering”. Mention some of the areas around Value
Engineering.
Winter / November 2011
Master of Business Administration
Semester 4
QM0018 – Quality Development Methods - 4 Credits
(Book ID: B1351)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
1. Describe the two main pillars of Toyota Production system.
2. What is SWOT analysis? Illustrate with an example.
3. Write a brief note on Qualitative research method.
4. What is meant by benchmarking? Mention the different types of benchmarking. What are
the barriers to successful benchmarking?
5. Discuss the concept of “Kaizen”. What are its key features?
6. Explain the concept of “Six Sigma”. Who are the key players in Six sigma? How do you
calculate DPMO?
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 4
MH0059 – Quality Management in Healthcare Services (4 Credits)
(Book ID: B1323)
Assignment Set- 1 (Marks 60)
Answer will be posted soon...
Q.1 a. Write a brief note on the history of quality. [5 Marks]
b. Scope of quality in healthcare. [5 Marks]
Q2. Explain in detail W. Edwards Deming philosophy on quality. [10 Marks]
Q3. Explain in detail dimensions of quality management in healthcare. [10 Marks]
Q.4. Explain in detail the seven quality tools. [10 Marks]
Q5. Write a detailed note on the indicators of quality control in healthcare. [10 Marks]
Q6. Arvind Healthcare Pvt. Ltd. is implementing quality assurance program in its 70 bedded
hospital in the suburb of Bangalore. Mr. Kaushik was spear heading the entire quality
assurance implementation program. Kaushik was aware of the challenges set before him.
Write a detailed note on the steps involved in the implementation of quality assurance
program. [10 Marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 4
MH0059 – Quality Management in Healthcare Services (4 Credits)
(Book ID: B1323)
Assignment Set- 2 (Marks 60)
Answer will be posted soon...
Q1. Give a detailed note on NABH. [10 Marks]
Q2. Give a brief note on:
a. Functions of six sigma in healthcare. [5 Marks]
b. Bring out the differences between six sigma and TQM. [5 Marks]
Q3. Write a detailed note on the strategic importance of TQM in healthcare. [10 Marks]
Q4. Write a detailed note on the Structure of ISO 9001:2000 standards. [10 Marks]
Q5. Write a detailed note on the importance of teams in healthcare. [10 Marks]
Q6. Mr. Rani Kumar has taken over as the manager of the OPD and accident and
emergency department of Kitty paediatric hospital.
a. What are the quality parameters for OPD?
b. What are the quality parameters for accident and emergency department? [10
Marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 4
MH0056 – Public Relations and Marketing of Healthcare Organization
(4 Credits)
(Book ID: B1320)
Assignment Set- 1 (Marks 60)
Q.1. Explain the factors that attract the corporates to Health care [10 Marks]
Q.2. Discuss the current scenario of health care marketing [10 Marks]
Q.3. B R Gupta hospital is 200 bedded hospital in Chennai, Tamil Nadu, Mr. Bandari is the
marketing manager of the hospital, what are the challenges he will face in International
marketing of the hospital? [10 Marks]
Q4. Write short notes on the following: [10 Marks]
(a) E-marketing and four P’s
(b) Brand building on Internet
Q5. Discuss trends and issues in health care marketing [10 marks]
Q6. What are the nine steps involved in healthcare marketing process? [10 marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 4
MH0056 – Public Relations and Marketing of Healthcare Organization
(4 Credits)
(Book ID: B1320)
Assignment Set- 2 (Marks 60)
Q.1 Describe different types of attitudes [10 marks]
Q.2. Discuss the limitations of Public relation research [10 Marks]
Q.3. Mr. Manoj is the sales manager of Apollo hospitals, Chennai, so illustrate the types of
marketing and sales used by Mr. Manoj in the healthcare sector [10 marks]
Q4. Write short notes on Role of quality and Insurance in Medical Tourism [10 marks]
Q5. Discuss about Base of a good public image [10 marks]
Q6 How PR can boost business [10 marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 4 (4 Credits)
(Book ID: B1321)
Assignment Set- 1 (Marks 60)
MH0057– Management of Healthcare Human Resources
Q.1. Describe the importance of HRM in health care organization [10 Marks]
Q.2. Write short notes on Training and Development: [10 Marks]
Q.3. You are the manager of Operations department of Amravati hospital located in Vadodara
district of Gujarat, It is the month of April and you are the appraiser for your sub ordinates
,Explain the Performance appraisal system you would like to follow , Explain what are the
limitations you face in the present appraisal system. [10 Marks]
Q4. (a) What do you mean by Selection, define and explain [5 marks]
(b) What are the procedures for selection [5 marks]
Q5. Write short notes on the following
(a) Challenges in healthcare HRM [5 marks]
(b) Strategies in healthcare HRM [5 marks]
Q6. Discuss steps in Manpower planning [10 marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 4
MH0057 – Management of Healthcare Human Resources (4 Credits)
(Book ID: B1321)
Assignment Set- 2 (Marks 60)
Q.1. Write short notes on Model of Reward management [10 Marks]
Q.2. Angara hospital has a committee for welfare and working condition, what is your opinion,
is there a need for a committee for welfare and working condition, Illustrate [10 Marks]
Q.3. Write short notes on the following: [10 Marks]
(a) Benefits of CSR
(b) CSR in Indian health care Organization
Q4. What is the need for welfare activities in healthcare organization? Illustrate
[10 marks]
Q5. (a) Define Collective Bargaining. [5 marks]
(b) Describe the collective bargaining process [5 marks]
Q6. Discuss major Human Resources issues in health care organization [10 marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 4
MH0058 – Legal Aspects in Healthcare Administration (4 Credits)
(Book ID: B1322)
Assignment Set- 1 (Marks 60)
Answer will be posted soon...
Q.1 Write a detailed note on fundamental rights. [10 Marks]
Q2. Write short notes on:
a. Allopathy [5 Marks]
b. Homeopathy [5 Marks]
Q3. Write a detailed note on Medical Council of India’s notification on Medical code of
ethics. [10 Marks]
Q.4. Write short notes on professional secrecy and informed consent. [10 Marks]
Q5. Explain vicarious liability and accountability. [10 Marks]
Q6. Write a detailed note on medical negligence. [10 Marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 4
MH0058 – Legal Aspects in Healthcare Administration (4 Credits)
(Book ID: B1322)
Assignment Set- 2 (Marks 60)
Answer will be posted soon...
Q1. Write in detail about consumer courts. [10 Marks]
Q2. Explain human organs transplantation act. [10 Marks]
Q3. Explain PNDT Act. [10 Marks]
Q4. Explain MTP Act. [10 Marks]
Q5. Explain the legal aspects in assisted reproductive techniques. [10 Marks]
Q6. Explain the landmark cases in medical emergencies. [10 Marks]
Winter / November 2011
Master of Business Administration
Semester 4
IB0015 – Foreign Trade of India - 4 Credits
(Book ID: B1144)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
1. What is meant by “Balance of Payments”? Describe in brief.
2. What are the objectives and functions of World Trade Organisation?
3. Write short notes on (a) World Bank and (b) International Monetary Fund.
4. Discuss the nature of Foreign Direct Investment in Small Scale Industries (SSI’s) in India.
5. Explain the features of Indian Joint ventures abroad.
6. What are the objectives and benefits of Multi-National Corporations?
Winter / November 2011
Master of Business Administration
Semester 4
IB0015 – Foreign Trade of India - 4 Credits
(Book ID: B1144)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
1. What are the major problems of India’s Export Sector?
2. What are the types of MNCs? Explain in brief.
3. What is meant by technology transfer? What are the key issues and controversies in
Technology Transfers?
4. Write brief note on Export Import Bank of India.
5. What are the objectives of Foreign Trade Policy: 2009-2014
6. What is Foreign Exchange Management Act (FEMA)? What are its objectives?
Winter / November 2011
Master of Business Administration
Semester 4
IB0016 – International Logistics and Distribution Management - 4Credits
(Book ID: B1146)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
1. What do you mean by Logistics? What are the objectives of Logistics?
2. Discuss the scope of INCOTERMS, 2000.
3. Write a brief note on Bill of Lading.
4. What are the advantages of Containerisation?
5. What are the types of Tramp Chartering?
6. Write short notes on:
a. International Supply Chain Management
b. Custom Clearance of Export
Winter / November 2011
Master of Business Administration
Semester 4
IB0016 – International Logistics and Distribution Management - 4Credits
(Book ID: B1146)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
1. Discuss the functions of Indian Customs.
2. What is pre-shipment? Discuss the various systems of pre-shipment inspection.
3. What do you mean by packaging? Explain different types of packaging.
4. Distinguish between direct and indirect export. What are the advantages of direct
exporting?
5. What do you mean by overseas agents? Discuss the advantages of Overseas Agents in
the export market.
6. What are the advantages of:
a. Handling own distribution in international business
b. Usage of intermediaries for international business
Winter / November 2011
Master of Business Administration
Semester 4
IB0017 – International Business Environment and International Law -
4Credits
(Book ID:B1414)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
1. Explain the nature of International Business Environment.
2. Explain the importance of analysing the Geographical Environment.
3. What are the objectives and functions of World Trade Organisation?
4. Write a brief note on the Foreign Exchange Management Act.
5. Describe international negotiation and its scope.
6. What is meant by “law of contract”? Mention the kinds of contract.
Winter / November 2011
Master of Business Administration
Semester 4
IB0017 – International Business Environment and International Law -
4Credits
(Book ID: B1414)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
1. Discuss the nature of the legal environment of international business.
2. Describe “Articles of Association”
3. What are the essential elements of law of sale of goods?
4. What are the main features of EXIM policy, 2002.
5. Define licensing and its regulation in the international trade.
6. What is International Taxation? What are its principles?
Winter / November 2011
Master of Business Administration
Semester 4
IB0018 – Export Import Finance - 4 Credits
(Book ID: B1145)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
1. Explain the risk involved in Documentary Bills in case of export.
2. Explain various parties involved in a documentary letter of credit.
3. Write a brief note on UCP.
4. Explain the responsibilities of the presenting bank under URC 522.
5. What do you mean by Pre-shipment Finance?
6. Discuss the RBI guidelines regarding post shipment finance.
Winter / November 2011
Master of Business Administration
Semester 4
IB0018 – Export Import Finance - 4 Credits
(Book ID: B1145)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
1. Explain import financing under foreign credits.
2. Explain the RBI guidelines, for ECB under Automatic Route, relating to amount and
maturity.
3. Describe about the RBI Regulations regarding Project and Service Exports.
4. Write a note on Import Financing against Letter of Credit.
5. (a) Explain the purposes of setting up EXIM Bank.
(b) What are the objectives of Production Equipment Finance Programme?
6. What are the Functions of Export Credit Guarantee Corporation (ECGC)? Mention the
types of policies issued by ECGC?
Winter / November 2011
Master of Business Administration
Semester IV
MA0044 –Institutional Banking- 4 Credits
(Book ID: B1313)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. What/Who are financial intermediaries? Explain their role in the growth of the
economy.
Q2 Discuss the role of NABARD in the development of microfinance sector.
Q3. What are the implications of Non-performing assets for banks. Study the profile of
Indian banks on the RBI website and comment on the NPA levels of Indian banks.
Q4. What are the techniques commonly used to ascertain the financial viability of a
project?
Q5. Distinguish between small, medium and micro enterprises
Q6. What are the future challenges for retail banking in India?
Winter / November 2011
Master of Business Administration
Semester IV
MA0044 – Institutional Banking - 4 Credits
(Book ID:B1313)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. What do you understand by the term Micro Finance? Explain in detail the role of
MFIs in the growing economy.
Q2. List the subsidiaries and associates of IFCI and briefly describe their functions.
Q3. What is a reverse mortgage? Discuss this product offering of NHB
Q4. Which organisations constitute the WFDFI? Write a brief note.
Q5. Study the profile of a particular bank, and outline the electronic banking services
offered by it.
Q6. What are the various checkpoints that you would consider as a banker while
processing a packing credit proposal?
Winter / November 2011
Master of Business Administration
Semester IV
MA0041 – MERCHANT BANKING AND FINANCIAL SERVICES - 4 Credits
(Book ID: B1318)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. Define merchant banking and list its functions
Q2. Mention and explain any two other issue requirements that need to be in
compliance with the lead merchant.
Q3. Find out the differences between hire-purchase and leasing. Relate to the different
marketing mixes applicable to the banking industry.
Q4. Describe accounting and reporting for operating lease in detail.
Q5. Briefly explain the functions of a factor
Q6. Illustrate the flow of funds in mutual fund
Winter / November 2011
Master of Business Administration
Semester IV
MA0041 – MERCHANT BANKING AND FINANCIAL SERVICES - 4 Credits
(Book ID: B1318)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Explain the IPO issuance process
Q2. What is credit rating? What are the factors that affect the assigned ratings? What are
the benefits and disadvantages of credit rating?
Q3. Discuss the proportionate allotment procedure followed by the lead banker to allot
shares.
Q4. Evaluate the financial evaluation of hire purchase.
Q5. Explain the different life insurance products.
Q6. Discuss about the two important credit rating agencies in India
Winter / November 2011
Master of Business Administration
Semester IV
MA0042 –Treasury Management- 4 Credits
(Book ID: B1311)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. Describe treasury functions and formulation of treasury policy.
Q2. Treasury bills are issued under Market Stabilization Scheme. What is MSS and when
it was issued in the recent years?
Q3. Describe ERM and classify the differences between futures and forwards contracts
Q4. What is the impact of liquidity on various aspects of economy?
Q5. Explain the types of currency exposures in foreign exchange risk management
process
Q6. What are the functions and benefits of integrated treasury?
Winter / November 2011
Master of Business Administration
Semester IV
MA0042 – Treasury Management - 4 Credits
(Book ID: B1311)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Explain the features, structures and types of money market
Q2. What is Central bank’s role in Foreign Exchange Management?
Q3. Explain FEMA and highlight the effect of FEMA on liberalisation
Q4. What are the factors which distinguishes multinational cash management from
domestic cash management?
Q5. Illustrate simulation approaches and extreme value theory.
Q6. Explain the balance sheet risk management process
Winter / November 2011
Master of Business Administration
Semester IV
MA0043 –Corporate Banking- 4 Credits
(Book ID: B1312)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. How are payment gateways as a service beneficial to banks and customers?
Q2. What are the different types of mortgages? Explain in detail.
Q3. Write short notes on advances against:
a. Term deposits
b. Gold ornaments
Q4. Explain the various segments into which revenue statements can be split into for the
purpose of analysis and their implication.
Q5. Explain the pillars of BASEL II and what paved way for BASEL III?
Q6. Explain different types of charges with examples
Winter / November 2011
Master of Business Administration
Semester IV
MA0043 – Corporate Banking - 4 Credits
(Book ID: B1312)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Discuss the principles of lending in detail
Q2. Write a detailed note on advancing against document of title to goods
Q3. Draw up a specimen format of a company’s Balance sheet clearly indicating the
various items that normally find place therein.
Q4. Why do documents need registration? Which are the documents to be necessarily
registered?
Q5. Write short notes on:
a) Tandon committee recommendations
b) Chore committee recommendations
c) Nayak committee recommendations
Q6. Download a balance of a corporate and analyse the balance sheet items from a
banker’s perspective
Winter / November 2011
Master of Business Administration
Semester IV
MF0015 –International Financial Management- 4 Credits
(Book ID: B1316)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. “Because of its broad global environment, a number of disciplines (geography,
history, political science, etc.) are useful to help explain the conduct of International
Business.” Elucidate with examples.
Q2 . What is meant by BOP? How are capital account convertibility and current account
convertibility different? What is the current scenario in India?
Q3. What are the different types of foreign exchange transactions? Write the
characteristics of euro currency market.
Q5. An American firm purchases $4,000 worth of perfume (FF 20,000) from a French
firm. The American distributor must make the payment in 90 days in French francs. The
following quotation and expectations exist for the FF.
Present spot rate $ 0.2000 US interest rate 15%
90 day forward rate 0.2200 French interest rate 10%
Your expectation of the SR 90 days hence 0.2400.
(a) What is the premium or discount on the forward French francs? What is the interest
differential between US and France? Is there an incentive for covered interest
arbitrage?
(b) If there is a CIA, how can an arbitrageur take advantage of the situation? Assume
(i) the arbitrageur is willing to borrow $4,000 or FF 20,000 and
(ii) there are no transaction costs.
(c) If transaction costs are $50, would an opportunity still exist for CIA?
Hint: The interest differential between US and France is 5%. Yes, there is an incentive
for CIA
Profit $ 360.
Winter / November 2011
Q6. Explain various methods of Capital budgeting of MNCs
Master of Business Administration
Semester IV
MF0015 –International Financial Management- 4 Credits
(Book ID: B1316)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Define a futures contract. What are the different types of futures contracts? What
are the advantages of using stock index futures?
Q2. Distinguish between Eurobond and foreign bonds? What are the unique
characteristics of Eurobond markets?
Q3. Explain American depository receipt sponsored programme and unsponsored
programme.
Q4. Explain (a) Parallel Loans (b) Back – to- Back loans
Q5. Farm Products is the Canadian affiliate of a US manufacturing company. Its balance
sheet, in thousands of Canadian dollars, for January 1, 1991 is shown below. The
January 1, 1991, exchange rate was C$1.6/$.
Winter / November 2011
Farm Products Balance Sheet
(Thousands of C$)
Assets
Liabilities and Net
Worth
Cash C$1,00,000 Current Liabilities C$ 60,000
Accounts receivable 2,20,000 Long-term debt 1,60,000
Inventory 3,20,000 Capital Stock 6,20,000
Net plant and
equipment
2,00,000
Total C$8,40,000 C$8,40,000
(a) Determine Farm Products accounting exposure on January 1, 1992, using
the current rate method/monetary/non-monetary method.
(b) Calculate Farm Products contribution to its parent’s accounting loss if the
exchange rate on December 31, 1991 was C$1.8 per $. Assume all accounts
remain as they were at the beginning of the year.
Hint: Current rate method: Accounting Loss as shown in CTA account is US $ 43,055.55
Monetary/non-monetary method : Accounting Loss as shown in CTA account is US $
6,944.44
Q6. What is economic exposure? How do you measure it?
Winter / November 2011
Master of Business Administration
Semester IV
MF0016 –Treasury Management- 4 Credits
(Book ID: B1311)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. Describe treasury functions and formulation of treasury policy.
Q2. Treasury bills are issued under Market Stabilization Scheme. What is MSS and when
it was issued in the recent years?
Q3. Describe ERM and classify the differences between futures and forwards contracts
Q4. What is the impact of liquidity on various aspects of economy?
Q5. Explain the types of currency exposures in foreign exchange risk management
process
Q6. What are the functions and benefits of integrated treasury?
Winter / November 2011
Master of Business Administration
Semester IV
MF0016 –Treasury Management- 4 Credits
(Book ID: B1311)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Explain the features, structures and types of money market
Q2. What is Central bank’s role in Foreign Exchange Management?
Q3. Explain FEMA and highlight the effect of FEMA on liberalisation
Q4. What are the factors which distinguishes multinational cash management from
domestic cash management?
Q5. Illustrate simulation approaches and extreme value theory.
Q6. Explain the balance sheet risk management process
Winter / November 2011
Master of Business Administration
Semester IV
MF0017 – MERCHANT BANKING AND FINANCIAL SERVICES - 4 Credits
(Book ID: B1318)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. Define merchant banking and list its functions
Q2. Mention and explain any two other issue requirements that need to be in
compliance with the lead merchant.
Q3. Find out the differences between hire-purchase and leasing. Relate to the different
marketing mixes applicable to the banking industry.
Q4. Describe accounting and reporting for operating lease in detail.
Q5. Briefly explain the functions of a factor
Q6. Illustrate the flow of funds in mutual fund
Winter / November 2011
Master of Business Administration
Semester IV
MF0017 – MERCHANT BANKING AND FINANCIAL SERVICES - 4 Credits
(Book ID: B1318)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Explain the IPO issuance process
Q2. What is credit rating? What are the factors that affect the assigned ratings? What are
the benefits and disadvantages of credit rating?
Q3. Discuss the proportionate allotment procedure followed by the lead banker to allot
shares.
Q4. Evaluate the financial evaluation of hire purchase.
Q5. Explain the different life insurance products.
Q6. Discuss about the two important credit rating agencies in India
Winter / November 2011
Master of Business Administration
Semester IV
MF0018 –Insurance and Risk Management- 4 Credits
(Book ID: B1319)
Assignment
Set- 1 (60 Marks)
Answer will be posted soon...
Q1. Explain the different types of pure risk and the difference between pure and
speculative risk.
Q2. What is premium accounting and claim accounting?
Q3. Explain the IRDA ‘Preparation of Financial Accounts and Investment’ guidelines.
Q4. List and explain the social insurances available in India.
Q5. Critically evaluate the role of agents in insurance industry
Q6. Explain product design and development process in Insurance Industry
Winter / November 2011
Master of Business Administration
Semester IV
MF0018 –Insurance and Risk Management- 4 Credits
(Book ID: B1319)
Assignment
Set- 2 (60 Marks)
Answer will be posted soon...
Q1. Describe the basics of underwriting and mention the steps of underwriting.
Q2. Describe the pricing procedures with an example.
Q3. Describe factors affecting claim management, and the importance of time element in
claims payment.
Q4. Describe the roles and functions of the institution of insurance ombudsman.
Q5. Explain the reasons for reinsurance
Q6. Discuss the importance of DSS and GSS for an insurance company.
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