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Fall 2013 smu solved assignments of BBA401 Q1. a. eBay is The World's Online Marketplace®, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, eBay offers an online platform where millions of items are traded each day. Mention and explain the various opportunities offered by ecommerce for businesses.

Answer:E-Commerce Opportunities for Businesses: Many businesses need e-commerce software services to help take advantage of e-commerce areas.

Tourism and Travel Sector: This sector has updated its system with ecommerce services. Consumers can make online reservations of hotels, motels, air tickets, railway tickets, etc.

Banking Sector: Most banks have changed their working style by making their services
available online through their respective websites.

Health Care Sector: This sector is large and uses a major part of government expenses. So, most health care companies communicate or exchange their services with each other.

Stock Sector: In the stock exchange sector, e-commerce services provide demat account facilities for customers who can do an overall analysis of the status of the stock areas and do their respective transactions.

Financial Sector: In India, the financial sector has adopted e-commerce services and the users make maximum use of the same.

Advantages of E-Commerce

All-time processing: Customers can use the marketplace at all times with the use of e-commerce services.

Better service: Customers are fully satisfied and receive better service.

No mediators: Customers can directly contact the suppliers and remove all mediators.

Data on consumer performance: Using the e-commerce services, one can understand consumer behaviour, for example, websites, products,schemes and modes of payment which are preferred by the customer.

Time saving: Customers can save time because they can purchase anything through the merchant websites.

Disadvantages of E-Commerce

Lack of customer awareness: People who have no knowledge about electronic communication like the Internet, and computers find it difficult to transact electronically.

Not for small business: Small businessmen do not want to take any extra burden because they have no knowledge of e-commerce functions.

Does not support all types of businesses: Some types of businesses are not fit for e-commerce services.

Legal formalities: Before implementing e-commerce services in the business, it is necessary to complete certain legal formalities like authorization and authentication.


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