Barriers to Communication
Communication is
the process by which meanings are perceived and understanding is reached among
human beings. But there may be some barriers in the communication system,
preventing the message from reaching the receiver. These barriers are as
follows:
Language barrier – Different
languages, vocabulary, accent, dialect represent national or regional barriers.
Semantic gaps are words having similar pronunciation, but multiple
meanings
like- round; badly expressed message, wrong interpretation and inexpert
assumptions. The use of difficult or inappropriate words/ poorly explained or
misunderstood messages can result in confusion.
Cultural barriers – Age,
education, gender, social status, economic position, cultural background,
temperament, health, beauty, popularity, religion, political belief, ethics,
values, motives, assumptions, aspirations, rules/regulations, standards,
priorities can separate one
person from another and create a barrier.
Individual barrier – It may be a
result of an individual's perceptual and personal discomfort. Even when two
persons have experienced the same event their mental perception may/may not be
identical, which acts as a barrier. Style, selective perception, halo effect,
poor attention and retention, defensiveness, close mindedness, insufficient
filtration are
the Individual or Psychological barrier.
Organizational barrier – It includes
poor organization's culture, climate, stringent rules, regulations, status,
relationship, complexity, inadequate facilities/ opportunities of growth and
improvement; whereas, the nature of the internal and external environment like
large working areas physically separated from others, poor lighting, staff
shortage, outdated equipment and background noise are physical organizational
barriers.
Interpersonal barrier – Barriers
from employers are lack of trust in employees, lack of knowledge of non-verbal
clues like facial expression, body language, gestures, postures, eye contact,
different experiences, shortage of time for employees, no consideration for
employee needs, wish to capture authority, fear of losing power of control,
bypassing and
informational overloading, while barriers from
employees include, lack of motivation, lack of co-operation, trust, fear of
penalty and poor relationship with the employer.
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