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Free bba solved assignment answer of bba106 Q1. Depending on the channel used and the style of communication, there can be various types of communication. Explain the various types of communication based on channels and style.

AnswerCommunication: the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else. : A message that is given to someone: a letter, telephone call, etc. Communication can occur via various processes and methods. Depending on the channel used and the style of communication, there can be
various types of communication.

Types of communication based on communication channels

Verbal communication- Verbal communication refers to the spoken words in the communication process. Verbal communication can either be face-to-face communication or a conversation over the phone or on the voice chat over the Internet. Spoken conversations or dialogs are influenced by voice modulation, pitch, volume and even the speed and clarity of speaking. The other type of verbal communication is written communication. Written communication can be either via snail mail, or email.

2. Non-verbal communication- Non-verbal communication includes the overall body language of the person who is speaking, which will include the body posture, the hand gestures, and overall body movements. The facial expressions also play a major role while communicating since the expressions on a person’s face say a lot about his/her mood. On the other hand, gestures like a handshake, a smile or a hug can independently convey emotions. Non-verbal communication can also be in the form of pictorial representations, signboards, or even photographs, sketches and paintings.

3. Types of communication based on style and purpose- Based on the style of communication, there can be two broad categories of communication, which are formal and informal communication that have their own sets of characteristic features.

1. Formal communication- Formal communication includes all the instances where communication has to occur in a set formal format. Typically, this can include all sorts of business communication or corporate communication. The style of communication in this form is very formal and official. Official conferences, meetings and written memos and corporate letters are used for communication. Formal communication can also occur between two strangers when they meet for the first time. Hence, formal communication is straightforward, official and always precise. It has a stringent and rigid tone to it.

2. Informal communication - Informal communication includes instances of unrestrained communication between people who share a casual
rapport with each other. Informal communication requires two people to have a similar wavelength, and hence occurs between friends andfamily. Informal communication does not have any rigid rules and guidelines. Informal conversations need not necessarily have boundaries of time, place or even subjects for that matter, since we all know that friendly chats with our loved ones can simply go on and on.


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