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Free solved assignment answer of mba102 Q. List the barriers to listening. Explain any four.

Answer: listening is not easy and there are a number of obstacles that stand in the way of effective listening, both within and outside the workplace. Poor listening skills result in ineffective communication, which will usually have an adverse impact on the productivity of the individual, the team and the organization. Here you can find about ten barriers to effective listening and get tips for
dealing with them. These barriers may be categorised as follows:
·         Physiological barriers
·         Physical barriers
·         Attitudinal barriers
·         Wrong assumptions
·         Cultural barriers
·         Gender barriers
·         Lack of training
·         Bad listening habits

Physiological barriers: Physiological barriers of communication occur due to the physical condition of sender or receiver which might even be physical disabilities. Some people may have genuine hearing problems or deficiencies that prevent them from listening properly. Once detected, they can generally be treated. Other people may have difficulty in processing information, or memory related problems which make them poor listeners. Another physiological barrier is rapid thought.

Physical barriers
Physical barrier is the environmental and natural condition that act as a barrier in communication in sending message from sender to receiver. Organizational environment or interior workspace design problems, technological problems and noise are the parts of physical barriers. For example, if you are in a meeting with your manager and the phone rings and your mobile beeps at the same time to let you know that you have a message; it is very hard to listen carefully to what is being said.

Attitudinal barriers
Pre-occupation with personal or work related problems can make it difficult to focus one’s attention completely on what a speaker is saying, even if what is being said is of prime importance. Another common attitudinal barrier is egocentrism, or the belief that you are more knowledgeable than the speaker and that you have nothing new to learn from the speaker’s ideas. People with this kind of closed minded attitude make very poor listeners.

Wrong assumptions
The success of communication depends on both the sender and the receiver, as we have seen in an earlier unit. It is wrong to assume that communication is the sole responsibility of the sender or the speaker and listeners have no role to play. Such an assumption can be a big barrier to listening.

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